Apr 28, 2011
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App success leads to a Mobile Transactional site…

Budget Hotel chain Premier Inn are putting together a mobile website that will show room vacancies, a booking area and an order confirmation screen following the great success that its app had in generating room bookings.

The Hotel Chain has stated that the app developed a million pounds in bookings. The app was launched in January and has been very successful.  This has then generated the interest in a mobile friendly website that will include an order confirmation page to book the room. The website will be very similar to the app that was launched on the iPhone, android and Nokia handsets.

The App was produced because Premier Inn mobile users found the traditional website very tricky to navigate on the handset. This was preventing bookings.  The app was downloaded 250,000 times, it was also linked into the GPS systems on many handsets so that it would show the nearest hotel at any given time.

Research shows that the app really helped the business audience when booking a room last minute. However, most bookings were done via the iPhone approximately 3 months in advance.  The developer of the app is also been included onto the development team for the new mobile site. Key areas will be to keep the iPhone users business coming in and also make sure that the user experience is perfect for Blackberry’s, Androids and Nokia’s.

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