telemarketing

We have a telesales team that offers a comprehensive service that can be tailor made to your individual requirements. We run both outbound and inbound activity in a variety of highly competitive markets including mobile phones, travel, home learning and even accident claims. The team is predominantly UK based although we do have overseas representation if required.

Our telesales process at Storm exceeds "professional". We fully understand that every call can be a potential sale and that every call must positively reflect the feel and values of the company we are representing. Every call should have a clear and specific goal from gaining information, developing a sales enquiry to closing a deal. Our team shares best practice to fine tune the sales process to maximum effect.

call stages

The introduction is of paramount importance as it sets the tone for the rest of the call. The opening 7 seconds will strongly influence the eventual outcome so it has to be perfect. During the conversation our team will use a blend of open and closed questions to achieve specific call goals. The better the questions the easier the goal will be achieved and the faster the call can be closed before moving to the next one. Towards the end of the call key points are confirmed and any next actions communicated and noted so any follow up call can be closed successfully.

why storm marketing for your telemarketing?

We have run successful businesses in some of the most competitive markets utilising telemarketing techniques to maximum effect. We know how to develop highly effective processes that really succeed be they inbound or outbound environments.